Returns & Exchanges

At Daraz Order, we want you to be completely satisfied with your beauty purchase, which is why we offer a 30-day return policy on all eligible skincare and cosmetic products. Please ensure items are unused and in their original packaging to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Log into your Daraz Order account, navigate to your order history, and select the 'Return Item' button for the beauty product you wish to send back.

• 2.
  Package with Care

  Place the item in its original brand box with all seals intact, ensuring it is securely packed to prevent any leakage or damage during transit.

• 3.
  Ship the Product

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location near you.

• 4.
  Receive Refund or Exchange

  Once our quality control team inspects the item to confirm it meets our hygiene standards, your refund will be processed to your original payment method within 5-7 business days.